Social Security launches new online tools for disability claims and appeals

The US Social Security Administration has rolled out new online tools that let people track and manage disability claims and appeals through their personal my Social Security account.

  • Claimants can now submit key disability adjudication forms — recent medical treatment, medication information and work background — directly online instead of by mail.
  • A new Claim Status Tracker gives real-time updates at the hearings and appeals stages, including when a hearing request is received, reviewed and decided.
  • 26 additional hearing-related notices, including proffer letters, are now available in the online Message Center, with optional email or text alerts when new documents arrive.

Why it matters: For people waiting on a disability decision, faster access to case updates and digital paperwork can cut down on phone queues and mailed forms during an often long and stressful process.

Source: Social Security Administration →